Invoicing and credit

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IT Support Services and Computer Repairs | Biggleswade | Bedfordshire

01767 668616

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Terms of Service – Invoicing & Credit

Invoicing

We issue invoices to business customers only. Residential customers are provided receipts from our payment systems.

By default, all invoices are set to settlement within 10 working days. This service is on a case-by-case basis and not offered to all customers. Subject to verification of a valid business name, address, email address, contact and telephone number.

Credit

 

We are not able to offer longer than 30 days credit. By default, invoices with a 10 working day settlement date to businesses with previous spend. Your first invoice will always be required to settle on completion.

To apply for a credit account with us, please call 01767 668616.

Contractual Invoicing

 

Customers who are on a 12 / 24 / 36 month contractual agreement for services are provided with a schedule of debit payments and dates. We will provide one statement during each 12 month period of commitment. We do not issue an invoice for each month of commitment.

Statements are available upon request.

VAT (Value Added Tax)

 

DRJPCS Limited is both VAT registered and a Private Limited Company. Our prices are shown excluding VAT.

We do not operate any products or services which are exempt from VAT.

Paying your invoice

 

We accept Credit & Debit cards and Bank Transfer.

We no longer accept Cheques.

All invoices provide a link to go to our payment processor, Stripe. At this time we are unable to accept part payments via Stripe.

We can also take card payments over the phone on 01767 668616.

Late Payments

 

Each time we chase for payment, an administration charge is applied for the following:

Email – £12.50 + VAT

Letter – £25.00 + VAT

The above amount includes the Bank of England base interest rate for business to business late payments on transactions. 

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Phone Lines Open: Mon – Sat 9am – 8pm | Dr. Jones PC Support – Trading name of DRJPCS Limited | VAT No. GB279463260 | Registered in England and Wales. Company Number: 11002345