Terms of Service – What we do, who is it for, why we do it.

Welcome to our “no frills, easy to read” terms of service. Everything you need to know about how we operate as a business. We have compiled this section to make it as easy and simple to understand so that you get the best results for what you are looking for.

If you didn’t find what you were after, please contact us where a member of the team will be more than happy to assist.

COVID-19 Guidelines

Find our updated guidelines on COVID-19 operations regarding site visits and equipment handling

Microsoft Partner Support Terms and Conditions

Got questions about how we handle Microsoft Business 365 requests and data? Here is where you find out all the information you need. This section includes responsibilities and ownership queries.

Invoicing and credit

Got questions about how we handle payment requests? Here is where you find out all the information you need. This section includes accepted payment types, credit accounts and if you are late with payments.

Pricing

Got questions about our prices and how we calculate the total? Here is where you find out all the information you need.

Repairs and returns

Got questions about repairs or returns? Here is where you find out all the information you need. This section includes buying from us, the repair process, what to expect and how to help us understand when something didn’t go as planned.

Service Expectation

Got questions about our conduct? Here is where you find out all the information you need. This section includes how long you should expect to wait for a repair to be completed, the different ways our expectations are set and different support types.

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