Simple solutions for IT Help Desk Support Services

Simple Solutions with our IT Help Desk

When it comes to delivering on our promise of Simple Solutions for IT for day to day challenges, telling us about it is both easy and free. From any device, we accept incoming support requests by phone, email and via our support portal.

With us, it really is simple solutions for IT.

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too much time fixing Techie stuff and less time on your business?

This is where we come in

When it comes to saving money, business owners will sit down and use search engines to research how to fix something. The true value though, is in how much time have you spent fixing it?

Search engines are a vast source of knowledge, but in reality they give you breadcrumbs for you to follow and only part of the solution to the answer.

Using our IT Help Desk means that we do the leg work for you, leaving you with more time to concentrate on the important matters. Your business.

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Support for you, on all major devices

Free support guides included

Not all reasons for contacting us are fault related, so we provide our library of simple self help guides. We add and update guides regularly so by signing up for a free account, you can see how simple our guides are to follow.

It’s time to reduce costs by making your processes much simpler, leaving your business in a much better position to work on growth and profits.

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SImple support

How it works

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Report a fault

We give our customers three easy ways to let us know about faults.

Send us a short email
Call us
Using the Help Desk

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We handle the diagnostics

When you tell us about something, we give you a ticket number and access to our help desk portal. This lets you see up to date detail about how your fault is being handled. For ease of use, we also allow updates to be done by simply responding to the email updates sent to you.

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Problem solved

Once your fault is fixed, we let you know. Your ticket reference is archived on our system for historical purposes and should the issue arise again, we know what we have done previously.